Everyone wants to grow sales, and most people assume that you have to scale the size of your staff for that to happen. You don’t.
You just need the right tools to amplify the efforts of your current staff. The right tools for your reps, your managers, and your customers.
Businesses today interact with customers in more ways than ever, so it seems only natural that you need an army of sales and customer service reps to handle all these interactions. But you don’t. With an effective website, customers can view order history, place orders, and make payments without ever contacting an employee.
Provide customers with an easier way to place orders, and they’ll order more. Provide them with a convenient way to make payments, and you’ll get paid faster.
Likewise, if your sales reps and managers are spending valuable time tracking down customer information then they are missing opportunities to focus on selling. Give them the tools they need and they can focus more time on growing sales and building relationships with customers.
Your customer-facing teams are spending time on unnecessary tasks. Imagine being able to reallocate half their time to focus on growing sales and deepening relationships with existing customers - it’s possible.
CIMcloud Customer Portals
A secure, web-based tool that empowers your customers to help themselves however they want.