Strength or Weakness
The CIM Checkup involves asking you to evaluate the strengths and weaknesses of your organizations in ten key areas. Whether you are the CEO or a front-line customer service representative, each question will push you to reflect on those aspects of your business that are crucial to keeping and growing your customers. In fact, by having multiple members of your team across the org chart take the CIM Checkup, you can get a more comprehensive picture of your organization's current CIM readiness.