CIMcloud is a Customer Interaction Management (CIM) software platform, providing an all-in-one solution with e-commerce capabilities for customers, and CRM functionality for employees.

Designed specifically for product-centric B2B companies, and built with 100% integration to their existing ERP system, CIMcloud will optimize the way companies interact with their customers.

The CIMcloud Platform Includes

B2B Customer Portal(s)

E-Commerce Storefront

E-Commerce Web Store(s)


CRM-Style Rep Tools

Product Management

Product & Content Management

Cloud Data Hubs

API and Cloud Data


ERP/Accounting Integration


Current E-Commerce Not Working?

Maybe you’ve tried one of the popular shopping cart platforms, and it didn’t work very well for your business or your customers. There’s a reason that the most popular e-commerce software packages don’t work for your business: they’re all built for B2C and selling to consumers.

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Current CRM Not Working?

Every company uses CRM, right? The promise of CRM is great: providing data and tools for increased sales rep visibility to drive sales and customer relationships. But does CRM deliver on that promise?

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marvins tesimonial

CIMcloud by Website Pipeline has been a tremendous partner in the development of our web presence. Through the pre-launch and post-launch phases they have exceeded my expectations. Their product is easy to use, reliable, and it puts the power in our hands in terms of flexibility. While our sales gains have been modest in just over a year since launch, and we are pleased with them, we believe the bigger benefit is the improved customer experience. Without exception, our customers have given us positive feedback. That alone means everything. I would highly recommend the Website Pipeline team to a business looking to enhance their web presence.

- Bruce Feldman
Co-Owner, Marvin's Wholesale Florist